Policies

Place Orders Online 24/7 OR Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Back Orders - Items on back order status will remain on order and will not be charged until the day they actually are received and shipped to you. If an item is on back order over 60 days, that order will be cancelled unless we are instructed otherwise by sending us an email thru This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Returns:
No Restocking Fee!!! - Return Requests must be made within 20 days of invoice date, in original, un-installed, un-opened manufacturers skin-pack packaging and in brand new condition just as you received it to be eligible for return. Items not meeting this criteria cannot be sold as new again to someone else and will be shipped back at customers expense if received that way by our returns department.

If you need to re-order anything you are returning, re-order online as normal separate from this return. Shipping costs are the responsibility of the customer, we do not refund shipping. Refunds are issued back to your credit card after inspecting your items, and determining their condition meets the above criteria.

Defective merchandise - Will be replaced when we receive yours back and verify it actually is defective.

Open Skin-Pack Packaging - We cannot accept any item that is not in it's original, un-opened skin pack. We cannot sell an opened skin-pack item as new to someone else. Common sense, If it is not still in it's original un-opened skin pack or box, it is no longer re-sellable. If we cannot sell it again as new, we cannot take it back.
We maintain a high level of quality with our products, If you think you may return an item, Do Not tear open the skin pack, if we cannot sell it again as new in it's original un-opened skin pack, we cannot take it back.

Shipping Shortages - In the event of any item that is shown on the invoice but not in the shipping box, that shortage must be reported to us within 24 hours of receiving that shipment to qualify for investigation.

Payment:
-We accept MasterCard, Visa and Paypal
-Sorry no C.O.D.'s